Shep Hyken Biography Customer Service Expert and New York Times Bestselling Business AuthorShep Hyken is a customer service expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. … [Read more...]
Diana Kander, JD
Diana Kander's family escaped from the Soviet Union when she was 8-years-old. By the time she was an American citizen, she had perfected her skills as a capitalist – selling flea market goods to grade school classmates at a markup.Today, Diana is a successful entrepreneur, having founded and sold a number of ventures, a Professor of Entrepreneurship at the University of Missouri and a Senior Fellow at the Ewing Marion Kauffman Foundation, the largest non-profit in the world dedicated to … [Read more...]
Mike Abrashoff
Mike Abrashoff was the most-junior officer in the Pacific Fleet when he took command of the near-worst performing ship. Twelve months later, the USS Benfold was the best ship in the entire Navy – using the same crew. The story of that stunning transformation has lessons for every organization: leadership matters – and culture is everything. Mike's written three books – his first, It's Your Ship, has sold over 1 million copies. His Leadership Roadmap offers clear, battle-tested, and actionable … [Read more...]
Thomas Koulopoulos
Tom Koulopoulos is chairman of the Boston-based global futures think tank Delphi Group, which was named one of the fastest growing private companies in the US by Inc. Magazine. Tom is also the author of eleven books, a frequent business commentator on MSNBC, a columnist for Inc.com, an adjunct professor at Boston University Graduate School of Management, an Executive in Residence at Bentley University, the past Executive Director of the Babson College Center for Business Innovation, and past … [Read more...]
Richard Andersen, CFE, ICD.D
With over 30 years of experience in professional sports, venues and hospitality management, Richard Andersen, CFE ICD.D currently serves as Principal of Lighthouse Management. Lighthouse is focused on "Illuminating Human Potential", delivering a variety of organizational training, teambuilding, performance evaluations, and facilitation services. In addition to offering proprietary Lighthouse branded programs, Mr. Andersen is partnered with industry training leaders including The Ken Blanchard … [Read more...]
Polly LaBarre
All change goes against the rules. Polly LaBarre arms leaders with a Maverick Manual to hack the status quo and ramp up originality, invention and game-changing disruption. The true work of leadership, she says, is inspiring, unleashing, and amplifying human creativity, passion, and resourcefulness - creating a cultural DNA where the response to change happens almost as fast as change itself. Co-author of Mavericks at Work: Why the Most Original Minds in Business Win and founding team member of … [Read more...]
Bob Burg
Bob Burg shares information on topics vital to the success of today's businessperson. He speaks for corporations and associations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations.Bob regularly addresses audiences ranging in size from 50 to 16,000 — sharing the platform with notables including today's top thought leaders, broadcast personalities, Olympic athletes and political leaders including a former United States President.Although for … [Read more...]
Michael Margolis
Michael Margolis is an educator, anthropologist, and best-selling author. Since 2002, Michael has pioneered the use of storytelling for innovators and changemakers. As the CEO of Storied and founder of Story University, he runs one of the world's first schools for business and transformational storytelling. Leading organizations such as Google, Greenpeace, NASA, Bloomberg, and TATA, turn to Michael as a trainer and trusted advisor.Michael speaks frequently at venues including TED, SXSW, and UN … [Read more...]
Curt Coffman, MBA
A New York Times Bestselling Author, researcher, business scientist, consultant to Fortune 100 and Fortune 500 organizations, MBA and Executive Fellow at the Daniels School of Business, Curt Coffman has invested 30 years in the science of high performance cultures.Mr. Coffman virtually created the engagement movement, and is currently changing the way organizations think about their culture, their managers and their business results. His mission is to help organizations, their leaders, managers … [Read more...]
Harry Paul
Harry Paul aka Harry the Fish Guy is an internationally sought-after speaker and author who helps businesses and organizations create a culture of excellence and increase employee engagement. Harry believes people can to start to do positive things instantly--as in overnight! He delivers presentations clients describe as informative, content-rich, funny, dynamic, entertaining, memorable and that make a difference. Harry helps organizations reach their goals and increase productivity by engaging … [Read more...]