Keith Abraham CSP 2001 Nevin Award Winner, 2002 Walter Dickman Award; Keynote Speaker of the Year 2012; Conference Speaker - Author - Workshop LeaderKeith Abraham, has become the world's premier thought leader on passionate performance and building passionate based cultures. CEO's of Billion-Dollar companies turn to Keith for inspiration, insights and ideas on how to bring the best out of their people and themselves. Through his work over the past 18 years inspiring people around the world to … [Read more...]
Jay Baer, CSP
Jay Baer helps businesses clone their customers.He is a 7th generation entrepreneur, has written six best-selling books, and has founded five multi-million dollar companies.He is the President of Convince & Convert, a consulting firm that works with the world's most iconic brands -- like The United Nations, 3M, and Hilton -- gain and keep more customers.A recent inductee into the Professional Speaking Hall of Fame, he's also an avid tequila collector, and a certified barbecue judge. … [Read more...]
Chip Bell
Chip Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today's picky, fickle, vocal and "all about me" customers. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and strategies they can put into practice the minute they leave his keynote. Bell's impact on audiences is nothing … [Read more...]
Shep Hyken, CSP, CPAE
Shep Hyken Biography Customer Service Expert and New York Times Bestselling Business AuthorShep Hyken is a customer service expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. … [Read more...]
Ron Kaufman
Rated one of the "Top 25 Who's Hot" speakers by Speaker Magazine, Ron Kaufman is the world's leading educator and motivator for uplifting customer service and building service cultures.For over three decades UP! Your Service Founder and Chairman Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers outstanding business results year after year.Making transformation his mission, Ron is one of the world's most sought-after educators, consultants, … [Read more...]
Joseph Michelli, Ph.D., CSP
Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.Dr. Michelli is a New York Times number 1 bestselling author. His books include:Driven to Delight: Delivering … [Read more...]
Jack Mitchell
Jack Mitchell is Chairman of the Mitchells Family of Stores (Mitchells/Richards/Marshs and Wilkes Bashford), a three-generation family business that operates men's and women's specialty stores in Connecticut, New York and California that are nationally renowned for their personal service touches and strong relationships. Jack himself has been recognized as one of the top ten retail visionaries of his time by the Daily News Record, one of the most widely read retail trade publications in the … [Read more...]
Toni Newman, HoF
Credentials: Five time award winning business owner and member of the Canadian Speaking Hall of Fame, who has been speaking on innovation as a competitive advantage since 1998Expertise: Her proven process for turning inspiration into innovation and ideas into results.Passion: Ideas and where they come from. Helping more people have more ideas more often so that they can get more of the results that they want.Past lives: Family law litigation lawyer, advertising executive, nightclub singer … [Read more...]
Michael Port
The Speaker:Michael appears regularly on MSNBC and works hard to receive the highest overall speaker ratings at conferences around the world. He speaks on marketing, sales and thinking big.Please know that when you choose Michael as your keynote speaker, you won't be getting a vanilla sugar cookie. You will, however, get a slightly irreverent, usually funny, surprisingly knowledgable, compassionate and passionate performer who hits his mark every time and leaves his audience a little smarter, … [Read more...]
Micah Solomon
"Micah Solomon conveys an up-to-the-minute and deeply practical take on customer service, business success, and the twin importance of people and technology."Steve Wozniak, Apple co-founderMicah Solomon is one of the world's most popular keynote speakers on building bottom line growth through customer service. A bestselling author, Forbes.com contributor, and hands-on consultant, Micah Solomon specializes in building stellar, profitable customer experiences, company culture, 21st-century … [Read more...]