Customer Service Speakers » from SpeechFinders

New York Times Best-Selling Author; First Break all the Rules (with Marcus Buckingham) & Culture Eats Strategy for Lunch (2013 with Dr. Kathie Sorensen)

Curt Coffman, MBA

A New York Times Bestselling Author, researcher, business scientist, consultant to Fortune 100 and Fortune 500 organizations, MBA and Executive Fellow at the Daniels School of Business, Curt Coffman has invested 30 years in the science of high performance cultures.Mr. Coffman virtually created the engagement movement, and is currently changing the way organizations think about their culture, their managers and their business results. His mission is to help organizations, their leaders, managers … [Read more...]

Chairman and best-selling author shares his "hugging" philosphy.

Jack Mitchell

Jack Mitchell is Chairman of the Mitchells Family of Stores (Mitchells/Richards/Marshs and Wilkes Bashford), a three-generation family business that operates men's and women's specialty stores in Connecticut, New York and California that are nationally renowned for their personal service touches and strong relationships. Jack himself has been recognized as one of the top ten retail visionaries of his time by the Daily News Record, one of the most widely read retail trade publications in the … [Read more...]

Leadership and Customer Service Expert. Over 30 years of business ownership, corporate experience and business growth strategies.

Scott Deming

Speaker - Trainer - Corporate Consultant - Best Selling AuthorScott Deming draws on over thirty years of real, in the trenches, corporate life. He is a highly respected and sought after speaker on the topics of sales, branding, business and leadership. His business acumen is broad and deep and his presentations are high energy, on point, relevant and truly effective. Deming has held many board positions, been involved in corporate and non-profit start-ups and has created and managed some of the … [Read more...]

A internationally best selling business author and speaker who specializes in getting people excited about coming to work, working hard and making a difference for their organization.

Harry Paul

Harry Paul aka Harry the Fish Guy is an internationally sought-after speaker and author who helps businesses and organizations create a culture of excellence and increase employee engagement. Harry believes people can to start to do positive things instantly--as in overnight! He delivers presentations clients describe as informative, content-rich, funny, dynamic, entertaining, memorable and that make a difference. Harry helps organizations reach their goals and increase productivity by engaging … [Read more...]

Larry Freed is one of the most innovative thought leaders on customer experience analytics and a senior executive with a proven track record for building successful companies.

Larry Freed, M.B.A.

Expert in Customer Experience AnalyticsForbes Media says, "Larry Freed is one of the leading minds in the customer experience industry, as he thoughtfully offers tested and practical strategies that businesses can implement immediately." "Innovating Analytics is critical in baseball, in politics and in business. Larry Freed is at the forefront of developing useful new metrics that will help businesses succeed." - Billy Beane, General Manager of the Oakland Athletics and the subject of the … [Read more...]

World-renowned business expert and best-selling author who educates, informs and inspires executives to make the world safe for customers.

Don Peppers

Recognized forover 25 years as one of the world's leading authorities on customer-focused business strategies, Don Peppers is an acclaimed author and a co-founder of Peppers & Rogers Group. His latest endeavor is the formation of CX Speakers, a new company delivering workshops, keynote presentations and thought leadership consulting that is focused on customer experience topics.Don Peppers' work routinely examines the business issues that today's global enterprises are grappling with while … [Read more...]

Is the most down-to-earth speaker that not only motivates a crowd with humor but Guarantees Results!

Brian Adams

Brian Adams is a published author and award-winning speaker. Born and raised in rural North Carolina, Brian did not just endure but purposely overcame his poverty stricken and abusive upbringing. He decided at a very young age that he was not going to be a casualty of his environment but instead an example of the human strength and willingness needed to succeed. He learned early on that we can be, do or have anything we want, no matter what we experience in life. Through the years, he has … [Read more...]

Co-Author and Expert on The Experience Economy and Authenticity

James Gilmore

Jim believes you can ascertain much about someone's makeup by knowing that person's favorite childhood book - the one recollected as having been read over and over, again and again, as a kid. What is that temperament-telling book for Jim? A little something called Stop. Look. Listen. It's no wonder that Sally Harrison-Pepper, author of the definitive book on street theatre, Drawing a Circle in the Square, calls Jim "a professional observer." Jim's appetite for understanding the structural … [Read more...]

B. Joseph Pine II

Once upon a time in a career far away, Joe Pine worked for IBM in Rochester, Minnesota. For the launch of the AS/400 computer system he created a group that brought customers and business partners into the actual development process. Because of this innovative activity, customer needs were met more exactly and quality was significantly enhanced – factors that contributed greatly to IBM winning the Malcolm Baldrige National Quality Award in 1990.One of the lessons that Joe learned during this … [Read more...]

30 years in professional sports, hospitality and executive management and a star turn on "Undercover Boss" add up to a home run for your team.

Richard Andersen, CFE, ICD.D

With over 30 years of experience in professional sports, venues and hospitality management, Richard Andersen, CFE ICD.D currently serves as Principal of Lighthouse Management. Lighthouse is focused on "Illuminating Human Potential", delivering a variety of organizational training, teambuilding, performance evaluations, and facilitation services. In addition to offering proprietary Lighthouse branded programs, Mr. Andersen is partnered with industry training leaders including The Ken Blanchard … [Read more...]