What do CFOs, CEOs, and Human Resources have in common? Karl Ahlrichs.
Karl Ahlrichs delivers thoughtful messages to tough audiences in all industries and professions. His content resonates with strategists, thought leaders and people at all levels of any organization.
Examples of Karl’s thinking –
- Solving the Talent Shortage
- A Fresh View of the Harassment Crisis
- Explaining Complex Subjects to People That Don’t Care
- Getting people to Trust You in 3 minutes or less
- Stop looking for Best Practices – move on to Next Practices for sustainability in the new economy.
- Applying “Lean Theory” to Human Capital for the first time in modern organizations.
- Uncommon Sense – using new metrics to build a sustainable culture
- Engaging Creativity using new practice methods and fresh thinking
Karl has wisdom gathered from the real world of business. He has led business development in multiple industries, set up and run a career center in Louisiana, another in Appalachia, and helped restructure and retrained staff at Apple computer in Silicon Valley. He has directed videos in Chicago, marketed software in Orlando, launched an office of Right Management Consultants in San Diego, and consulted on Human Resources in Indianapolis. He has facilitated the 100-member Indianapolis CFO Roundtable for more than 20 years.
He is very involved in SHRM and was awarded HR Professional of the Year for Indiana. Karl is qualified to administer many assessment tools, and has a background with training and writing as a focal point.
Risk, Rewards and Cannibalism
It takes a gripping story to get people’s attention, and the saga of the Donner Party does just that. This fast-paced presentation weaves the true story of the ill-fated wagon train with clear lessons for modern organizations.
A business professional who is a direct descendant of George Donner, Karl Ahlrichs has done significant personal research, including following the path of the actual wagon train and documenting the scenes with his award-winning photography. He has traveled the trail with historians and the descendants of other families in the party, and has a solid grasp of the compelling story.
Key points in this presentation:
- Choose leaders well. Egos and personal agendas can interfere with the choice of leader.
- Pick your fights. Know the difference between a perceived risk and an actual risk.
- Stay open-minded. Early decisions can box you in. Remain open to additional information that might change your actions.
- Choose your advisors. Make sure they have your best interests in mind.
- Be a “Change Master”. Your possessions and old ways of thinking can quickly trap you.
- Stick together. Teamwork is vital when things get tough.
- Be prepared. Luck and forces outside your control hold the trump cards.
- Adapt to the present. Adjust your priorities to the situation.
- When you succeed, learn from the experience. Mourn the losses, celebrate the wins and move on.
All of these points are illustrated with true stories and vignettes from the trail. The audience will both relive history and learn practical lessons for modern life.
Karl is a storyteller who is very comfortable with his material, and can connect material more than 150 years old with a modern audience of any level, in any business.
Thinking INSIDE the Box – Working with the C-level
Good news and bad news – as Training and Human Resources becomes branded as Human Capital, the our function is becoming more firmly aligned with Finance, and we have to sell our value to the CFO.
The good news; Training, through solid metrics and a strategic alignment with the bottom line, has a chance at making a significant impact on the organization. The bad news is that few training professionals understand the constraints and convoluted thinking of their new partner, the CFO.
HR Practitioner and Consultant Karl Ahlrichs has studied CEOs and CFOs, and will share his findings in this fast-paced presentation aimed at bridging the gap with HR.
To learn the language, Karl enrolled in an MBA program with an emphasis on Finance and Statistics. To learn the thought patterns and key issues, Karl hosts a regional CFO peer group, facilitating a monthly “best practice” sharing with a group of CFOs, with more than 100 members in the group. He invited four CFOs to speak at the Indiana State SHRM Conference, addressing “The Mindset of the CFO” for HR and training professionals. Finally, to study their social behaviors, Karl played in golf tournaments with them (poorly) and frequently presents to meetings of the financial trade associations and CEO groups.
Karl’s presentation is focused on three areas:
- Data on CEOs and CFOs, and how they are different
- A a view of the world and the workforce through the eyes of a CFO, and
- a list of “best practices” that work effectively in communicating with (and gaining the trust of) the C-suite.
All of this is presented in a fast paced, entertaining manner, illustrated with real life examples and seen through the eyes of a Human Resource professional who is trilingual with finance and operations.
Great Ideas Aren’t Enough
In today’s economy, a modern professional needs all the skills of a company COO — plus sales and marketing. To sell new practices up and down the organizational pyramid and compete for valuable resources, you need to motivate others to change, and to market your ideas to a complex and often indifferent clientele.
This fast-paced talk offers a proven framework that separates client departments into four types based on their values, then gives a concise explanation of how to best interact with each type. This session then reviews proven marketing techniques that apply, and teaches an executive sales practice that is effective at selling concepts.
Key points in this presentation:
It is getting tougher to sell ideas. All audiences have higher standards and shorter attention spans, and are becoming very selective about the messages they will “hear:”
A quick review of basic motivational theories provides the learning foundation. To break through the barriers, we review the theories behind personal motivation.
Consciously branding yourself is vital. The first point in getting others to see you as credible is the development of a strong, positive personal brand.
Who are your clients? Recognize that individual departments have differing styles and cultures, and therefore will better respond to different messages.
Define their style. Based on the client’s need for information and desire for a personal relationship, a four quadrant model is built that explains the best way to sell an idea to the different groups.
Adjust your message to their style. Learn concise, practical skills that work with each population.
All of these points are illustrated with true stories and vignettes from modern business life. Karl is a storyteller who is very comfortable with his material, and can connect issues from many business disciplines with an audience of any level, in any busine
“Next Steps” in Client Service and Customer Experience for the Future
There is a road map in place – a guide that includes next steps on several important fronts. However, the question emerges – how to retain the competitive advantage and stay in front? Part of the answer is customer service.
The road map says that sustainable firms must have:
- A broad knowledge of business and soft skills and not simply focus on technical accounting. Key among these are having World Class Client and Customer Service abilities.
- Interpersonal skills to enhance relationships with colleagues, clients, businesses and employers,
…and that real-time learning in the workplace will change the way we learn and will help us adapt quickly and knowledgeably to ever-changing circumstances.
Karl Ahlrichs, SPHR is expert in “soft skills” issues, and works with organizations on aligning their Human Capital with their values and vision. In this fast paced discussion, we will briefly cover the past, discuss the present, and project as far as possible into our future.
Topics to be discussed include;
- Top 10 customer and client service trends for 2013 and beyond
- How good performers can become bad customer service providers
- Rethinking people practices instead of tweaking “business as usual”
Key points in this presentation:
- The old processes are broken – with the changing workforce and the “time crunch” everyone feels, processes must be adapted to the times
- The talent pool and the client pool are both changing – the differing generations and the increasing expectations are causing real gaps in what is wanted and who is available
- The answer can be simple – the existing processes are producing exactly the results that they were planned for. Change the pro
A New Look at Multiple Generations – Me vs. You vs. Them
Simply put, much of what you think you know about the newest generation in the workforce is out of date. In this fast-paced update to your knowledge, Karl Ahlrichs will share some new and quite surprising information about the latest crop of employees that are arriving in our organizations.
Some samples of the new information:
- We are more alike than we thought – there are three core values that all generations rate as the “top 3”.
- Video games have more of an impact than you think, in a surprising way. We may have to redesign what we call work.
- 65% of respondents agreed that generation gaps make it hard to get things done at work
- 24% of Traditionalists, 30% of Baby Boomers and over 60% of Xers said they feel their generation is viewed negatively
- Money isn’t a motivator. Millennials indicated that flexible workplace and opportunity for promotion was more important than salary
Why bother learning this? Generational and personal differences make it difficult to create a “high performing” culture, and good metrics are hard to find. Karl Ahlrichs, consultant and expert on these issues will share insight on generational challenges that may be causing problems. The “newest generation” that has been moving into your organization is going to either be a wonderful asset or a problem to manage. Come and learn which will be true for you.
Karl practices what he preaches, and has built high performing cultures in tough environments using leading edge tactics and an “Employer of Choice” culture. In this fast paced presentation, Karl will share his “real world” experiences and will offer direct advice on measuring and leveraging your biggest off balance sheet asset, and probably your biggest asset, period. That asset is, of course, people.
LEAN Success vs. LEAN Failure – Changing the Culture within an Organization
Everyone hates a train wreck. The road to LEAN is littered with the failures of organizations that were organized on paper but unprepared for the culture change that happens with LEAN. In this fast paced session, we look at getting ready for change, then changing to the new world of LEAN, and finally sustaining the change into the future.
This is not a session on how to implement LEAN. This is a session on getting your people (and your new hires) to adapt to the new mindset required for a sustainable LEAN operation.
We will look at:
What is the ideal employee for a LEAN culture?
What supervisory skills fit a LEAN culture?
Setting the stage for cultural change
Training supervisors in managing others through change
Screening new people for alignment with LEAN principles
How do you know you are succeeding? What metrics to watch.
Our presenter is expert in the “soft side” of LEAN, having led multiple staffing and supervisory training projects that have been key to the success of LEAN efforts in both manufacturing and service industries.
“Karl is a gifted communicator who engages his manufacturing and human resource backgrounds to illuminate current business issues. His grasp of
motivation, employee retention, demographic shifts and workplace satisfaction merges seamlessly with his understanding of continuous improvement in general and Lean Manufacturing specifically to create
challenging and accessible presentations.”
– Operations Manager, Cook Biotech
Karl is an outstanding speaker who always delivers a program that is both incisive, thought provoking, informative and value-adding, while at the same
time entertaining and humorous. He is an HR professional with expertise in several areas, but particularly gifted at addressing the cultural-change
aspects of Lean and Continuous Business Process Improvement.
Karl will fully engage any audience, warrant their full attention and cause them wish it was not time for his program segment to end. Feedback we have always received from Karl’s program attendees has been, “Bring Karl back again soon!”.
– Director, Industry Support, Lafayette Commerce
Karl is very skilled in getting his message across while being interactive and humorous. Time flies when Karl addresses the audience! He’s also so pleasant to work with, always agreeable and accommodating—not always the case with many speakers.
– Executive Vice President,, shington Bankers Association
My favorite part of working with Karl is his ability to connect with our audience. A lot of people have content, a lot of people can connect but few do both as well as Karl.
– President, The Strategy Forums
Karl takes the time to understand the needs of the group so he can tailor the presentation to best fit their needs. Not only is he a pleasure to work with but our members love having him at our events with his high-energy sessions and always-relevant topics!
– Senior Manager-Professional Development, Indiana CPA Society
“We have worked with Karl multiple times over the past 10 years, as both a breakout session and keynote speaker, and he never disappoints!
He’s ALWAYS highly rated and is willing to adapt his presentations to fit the needs of the many different groups we’ve had him speak to, be it HR professionals, wellness and health professionals or senior level business executives.
I highly recommend him.”
– Senior Vice President of Business Education, Kentucky Chamber of Commerce
Karl is a remarkable presenter. He brings an new way of looking at one’s role as a supervisor as an agent of retention and support.
He challenges participants to work on their own self-development as well — to break out of their ruts. Plus, he’s just plain funny, which engages audiences wonderfully.
I always go away from his presentations with fresh perspectives and things to ponder a bit more.
– CEO, Stone Belt ARC
- VIDEO Karl Ahlrichs Keynote to CFOs and CPAs
- TESTIMONIAL Testimonial from Not for Profit Conference
- TESTIMONIAL Evaluation – Bankers Association
- TESTIMONIAL Testimonial from State Bankers Conference
- TESTIMONIAL Evalution – New York SHRM Conference
- TESTIMONIAL Evaluations – SHRM National 2010
- PHOTO Portrait – Casual
- PHOTO Karl in office
- PHOTO Portrait – formal
- DOC LEAN Programs and Keynotes – Karl Ahlrichs with Program Resources
- DOC Topic Summary – One Page
- DOC Bio – Karl Ahlrichs
- DOC Introduction – Karl Ahlrichs
- AUDIO Recording of Concurrent Session