Terry Jones, the innovator who created Travelocity.com, helps organizations navigate the uncertain future through sharing the tools and techniques he has perfected to create electric corporate cultures that spark new ideas and blaze a path to future success. As Travelocity’s founder as well as chariman of Kayak.com and CIP at America Airlines, Jones has been on the cutting edge of innovations that have changed an industry and altered how we all travel.
Travel Fast, Get There First
Through customized presentations, Jones brings his depth of knowledge and experience to every speech, showing organizations how to get from the old way of doing things to a whole new way that will leave the competition behind. In the 80s and 90s Terry led product development, programming and operations at American Airlines SABRE, the computer system that became a Harvard case study on automating your customers. And then in 1996 he founded Travelocity.com and took it from a team of 10 to a multi-billion dollar public company. But he didn’t stop there, after leaving Travelocity he became chairman of Kayak.com, a completely different travel site, that in 3 years is the size of Priceline.
Transitioning to the Future State
From his start as a travel agent in 1971 with Vega Travel in Chicago, Jones now serves as principle of Essential Ideas, a company he founded to help organizations in the transition to the digital economy. He is chairman of Kayak.com and serves on the boards of Rearden Commerce, Smart Destinations and EarthLink. He is also a special venture partner at General Catalyst Partners. Jones’ experience navigating four decades of fast-changing, fast-paced business world makes him an ideal speaker for any organization looking to understand the new roads ahead in the global economy.
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Building Digital Relationships
How will your customer contact you today? In the store, via the phone, on your web site, read a tweet, friend you on Facebook? There is no way to know. Building Digital Relationships gives your audience the keys to unlock the mystery of how to connect with customers online. While face to face isn’t going away, businesses that don’t have an effective online relationship strategy are being left behind.Terry can educate your audience in all phases of the digital conversation from search to social media, using real world examples drawn from his long experience in the on-line world.
You can’t just demand people’s money! You have to carefully build a relationship with a prospect to turn them into a customer and then a long term customer. Terry’s keynote takes audiences through the stages of digital relationships so they can redesign their customer processes for the digital age.
On Innovation is a compliation of all I have learned about this topic from founding Travelocity.com, as Founding Chairman of Kayak.com, from serving on ten boards of directors and advising scores of startups. It presents in simple actionable steps how you can create a culture of innovation, build powerful and sucessful teams, focus on the best ideas and win through innovation.
This presentation can be customized for the issues of innovation in large companies (Travelocity was created inside of American Airlines), startups or small business leaders.
There is a companion book (ON Inovation) that contains seventy three proven concepts to accelerate innovation.
You brought so much passion and energy to our event in New York…I am certain that our program in France will be all the more successful thanks to your participation.
You rated so well it will be tough to find someone comparable
His willingness to share his knowledge and his ability to open the minds of our audience and focus on their future was remarkable
Terry, your presentation made the whole conference, people are still talking it and digesting all the ideas you introduced